A quick reference guide. If in doubt, we encourage you to refer to your Members Handbook which offers a full outline of everything you need to know.
* The Trust reserves the right in its absolute discretion to alter, vary, reduce or increase any of the Members’ Facilities, whether permanently or temporarily, and will use all reasonable efforts to notify Members of such changes to the Members’ Facilities.
** Details of any priority booking offers will be advised in advance via email or letter update, including the number of tickets that may be purchased per Member.
Your membership card allows you to enter the Stadium via the Members' entrance on event days:
Please report lost cards to the Membership Manager. Replacement cards take up to two weeks and are at the cost of the member. For replacement fees, please enquire.
Where possible, we will offer members the opportunity to bring guests to events at the Stadium. However, to ensure everyone's safety and comfort the number of guest packages available will usually be limited (one per membership held, subject to availability).
The cost of guest packages will vary from event to event, and will be advised in our regular email communications.
Formal dining (when available) and guest packages will be sold through the Members' Booking Line:
Please remember that it is the responsibility of members to ensure that their guests are aware of the lounge dress code and behaviour standards. Please note that guests require their own event ticket for entry to the Stadium when guest passes are available for members to purchase.
Members have the option to book formal dining in one of our Level 4 Member lounges. Sales periods differ by event, so please refer to the regular Member email communications for further information. Reservations are essential, and diners will usually be seated at tables of 10.
You will be asked to pay the set dining price in advance, so have your credit card details ready. Members will be responsible for paying on the day for any beverages they order. These event day purchases can be made with credit card, eftpos or cash.
Priority booking rights for concerts and other non-scheduled events are made available at the discretion of the event promoter. Details of any priority booking offer will be advised in advance, in most circumstances via email, along with any restrictions on the number of tickets that may be purchased.
To book, call 0508 MEMBER (0508 636 237) and give your membership number and name.
360 Reserve members are entitled to attend all test and domestic cricket matches held at the Basin Reserve on presentation of their valid membership cards. A link to larger events may be provided in advance so that Members can confirm their intention to attend. Members may also sit in the R A Vance Stand and access the Long Room on presentation of their membership cards.
Entry to the Long Room is not guaranteed and is dependent on space being available.
Members may lend their membership card and associated benefits to others for an event. A disabled Member who lends their membership to a non-disabled person, or vice versa, must let the Membership Manager know at least three days before the event so that suitable seating can be arranged.
Kendall Forbes, Member & Corporate Box Manager
Telephone: 04 470 0416
Email: members@westpacstadium.co.nz
Members are also required to ensure anyone who temporarily uses their membership rights and privileges is informed of the dress code and behaviour requirements.
Stadium Members may purchase an annual event day car park at the Stadium at a cost of $350 incl. GST (subject to change). All spaces in the mezzanine and public car parks are unassigned and are available on a first come first served basis, although the number of passes issued will not exceed the number of spaces in either car park. To book, please contact Stadium Reception (04 473 3881) or send us an email
Stadium Members may pre-purchase car parks for sporting events at a discounted price of $27. The pass can be mailed (if purchased at least 7 working days before the event) or may be collected from the Stadium Trust offices during normal business hours up until the day before the event. To book, please contact Stadium Reception (04 473 3881) or email carparks@westpacstadium.co.nz.
There is scope for members to change seats. Please contact the Stadium Membership Manager.
Memberships can be sold, inherited and otherwise transferred to new owners. Any decision to transfer a membership is one for the owner.
A Member wishing to transfer a membership must first notify the Membership Manager in writing. The Membership Transfer Notice must be completed by both the transferor and the transferee before assignment of the membership can take place. There is a cost to issue new membership cards. The Member must deliver their original membership cards to the Membership Manager before the transfer request is accepted.
Members may lend their membership card and associated benefits to others for an event. A disabled Member who lends their membership to a non-disabled person, or vice versa, must let the Membership Manager know at least three days before the event so that suitable seating can be arranged.
For most events, children under four years are admitted free into the Stadium and members lounges if they sit on the accompanying adult's lap. Children aged 4 to 16 must wear a valid membership card or lounge pass accreditation. All children under 16 must be supervised by an accompanying adult and should not be allowed to disturb members' enjoyment of their facilities.
360 Reserve members have the option to access member areas and purchase event packages for Eden Park (Auckland), Forsyth Barr Stadium (Dunedin), ANZ Stadium (Sydney) and The Gabba (Brisbane) throughout the year. We have also secured rights to purchase hospitality packages at the Wellington Racing Club (Trentham).
Please read this information on how to book reciprocal tickets and packages at:
Or contact members@westpacstadium.co.nz for additional information.
Members are required to abide by the Stadium Conditions of Entry and maintain a standard of behaviour that reflects well on the Members Club, and to respect others' enjoyment of events.
Please remember that it is the member's responsibility to ensure that his/her guest/s are aware of the lounge dress code and behaviour standards. Please also remember that guests require their own event ticket for entry to the Stadium.
Members who behave offensively will not be admitted, or will be required to leave if they are in the Stadium. Members who are concerned about the behaviour of others should advise a Stadium staff member and if necessary, request assistance. A discreet way to advise security is by using our text number 5454.
Dress Standards
There is an expected standard of dress which applies to all members and their guests when in the Member Lounges. The minimum standard is tidy casual.
Please avoid the following:
Please note: Sandals, which have straps that secure at the ankle, are acceptable.
All clothing must be tidy and presentable. Members and their guests may be denied entry to the Member Lounges if they do not meet these requirements.